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<  PRODIGY NEWS  ~  Invaders - The Book

PostPosted: Wed Jan 13, 2010 11:35 am
PrivatePrivatePosts: 218Joined: Sun Feb 17, 2008 3:32 pm
I was very surprised that they charge 40 Euro to ship the book to The Netherlands via courier delivery. I saw that the book is 4kgs so I had a look what it would cost me to ship the book to the UK (I manage the web store logistics for the company I work for). We ship thousands of orders per month across Europe so we have good contract with one of the biggest courier companies. It would cost me about 30% of what Record Store charges.. Either Record Store has a very bad contract with their courier company or are making money on the shipping cost (at least to Holland if they are using a flat rate for all international courier shipments).

Still not sure if I'm getting the book as it looks pretty cool, need to order some other stuff from Record Store as well so might go for it anyway... :)


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PostPosted: Wed Jan 13, 2010 1:04 pm
User avatarModeratorModeratorPosts: 4268Location: GreeceJoined: Mon Aug 28, 2006 6:06 am
mouzz wrote:
Either Record Store has a very bad contract with their courier company or are making money on the shipping cost


thats what happens.


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PostPosted: Wed Jan 13, 2010 5:27 pm
User avatarModeratorModeratorPosts: 2661Location: Zagreb, CroatiaJoined: Mon Sep 04, 2006 7:15 am
Otis P Jivefunk wrote:
I've just phoned them up, gave them my order number. He had a look at it and said the order is still there, it's still allocated and there's no problem with the money, he said it's a glitch with their system meaning the order hadn't been "pushed through". He said he'd push it through today, and it'll either go out later today or tomorrow morning. I bloody hope so!...


I did the same, phoned them, girl said that my order was shipped on 22nd Dec (order placed on 13rd dec , 2 T-shirts) but when i checked it online it was still in status "processed" and i didnt get confirmation e-mail. She did mentioned that their system had some problems which means u should call them up if your order wasnt shipped or it's in pending/processed status 4 too long. I'm not a happy customer and it looks like more and more ppl r pissed 2 for example here : http://www.theprodigy.com/forum/viewtop ... 237#p42237



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PostPosted: Wed Jan 13, 2010 7:04 pm
User avatarGeneralGeneralPosts: 6933Location: Scotland UKJoined: Wed May 23, 2007 2:57 pm
we really need to get rid of recordstore, imagine if u paid 300 for a print and then the corners were all fucked.

these things are limited as well so once there gone there gone.

there way overpriced anyway, i knew something bad would happen, they dont bother with bubble wraps or fuck all, they keep their real postage costs at an absolute minimum while charging you the price to get a van to come bring you it in bubblewrap and heavily layered packaging.

this is why i've not purchased anything limited apart from the imd boxset and i'm pretty sure u can still get your hands on that anyway.

artwork has to be in perfect condition, and that book along with all the prints are nothing more than artwork designed by a guy who was paid by prodigy to make and as soon as it gets creases or anything like that its basically worth fuck all, its different with a cd because u can atleast still listen to the tunes u got, noone should buy any artwork until they've been dropped from selling official prodigy stuff, if we all had the same attitude towards this like i do then they'd do something about it but if everyone keeps on buying fucked up broken pieces then they'll just keep giving you the bait, i've stopped biting on the fishline and all of you should as well until its fixed.



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PostPosted: Wed Jan 13, 2010 7:20 pm
User avatarModeratorModeratorPosts: 4268Location: GreeceJoined: Mon Aug 28, 2006 6:06 am
recordstore's reply, from gava's link:

Quote:
We have discussed the issues with Digital Stores who have asked us to post the following message on their behalf:

Digital Stores wish to apologise for any inconvenience which has been caused to any customers from The Official Prodigy Online Store during the delivery of the “Invaders Must Die” book.

We have changed the method of packing the books as soon as we received feedback re: damage. Digital Stores will of course replace all faulty items.

We take customer service extremely seriously and as a result we have asked for any comments to be reported back to us along with the customer’s order number so we can address these issues at once.


In view of their comments could anyone that is having a current issue with an order placed for anything on the Prodigy shop send me a private message detailing the query and your order number. This will be taken up with Digital Stores immediately.

Thank you
Admin


i ordered mine today, so i'll let you know once it comes if the method of packing has changed at all...


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PostPosted: Wed Jan 13, 2010 7:28 pm
User avatarGeneralGeneralPosts: 1780Location: EnglandJoined: Sat Feb 16, 2008 8:06 pm
gava wrote:
Otis P Jivefunk wrote:
I've just phoned them up, gave them my order number. He had a look at it and said the order is still there, it's still allocated and there's no problem with the money, he said it's a glitch with their system meaning the order hadn't been "pushed through". He said he'd push it through today, and it'll either go out later today or tomorrow morning. I bloody hope so!...


I did the same, phoned them, girl said that my order was shipped on 22nd Dec (order placed on 13rd dec , 2 T-shirts) but when i checked it online it was still in status "processed" and i didnt get confirmation e-mail. She did mentioned that their system had some problems which means u should call them up if your order wasnt shipped or it's in pending/processed status 4 too long. I'm not a happy customer and it looks like more and more ppl r pissed 2 for example here : http://www.theprodigy.com/forum/viewtop ... 237#p42237


That sucks, and all those complaints really highlight that recordstore is shit. Luckliy my order status has now shipped, so I just hope it comes without damage...



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PostPosted: Wed Jan 13, 2010 7:47 pm
User avatarModeratorModeratorPosts: 1980Joined: Thu Sep 14, 2006 8:27 am
gava wrote:
I'm not a happy customer and it looks like more and more ppl r pissed 2 for example here : http://www.theprodigy.com/forum/viewtop ... 237#p42237


I hope they are checking BK out as well. :-D



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PostPosted: Wed Jan 13, 2010 7:51 pm
User avatarModeratorModeratorPosts: 4789Location: Wolverhampton, UKJoined: Thu Aug 31, 2006 3:52 pm
:lol: iv just noticed that my book, well the outer case thingy, hasa dent in it, like its been dropped or something heavy dropped onto it....



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PostPosted: Wed Jan 13, 2010 8:01 pm
User avatarGeneralGeneralPosts: 6933Location: Scotland UKJoined: Wed May 23, 2007 2:57 pm
fuck :shock: the real rare version of this will be one with no dents or bends in it :lol:



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PostPosted: Wed Jan 13, 2010 8:33 pm
User avatarGeneralGeneralPosts: 2862Location: Bristol, UKJoined: Tue Apr 15, 2008 12:58 pm
well if theyve sorted the postage out, i'll be buying one tomorrow when i get paid. Nice. Very nice. Any damage to it and i'll throw the fucker in the face of everyone that works there.



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PostPosted: Wed Jan 13, 2010 9:14 pm
User avatarModeratorModeratorPosts: 4268Location: GreeceJoined: Mon Aug 28, 2006 6:06 am
JimbQ wrote:
well if theyve sorted the postage out, i'll be buying one tomorrow when i get paid. Nice. Very nice. Any damage to it and i'll throw the fucker in the face of everyone that works there.


Postage & Packing for UK costs 5.95 GBP, so it's not that expensive.
What is expensive is the rest of the world shipping rates...


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PostPosted: Wed Jan 13, 2010 9:36 pm
User avatarGeneralGeneralPosts: 2862Location: Bristol, UKJoined: Tue Apr 15, 2008 12:58 pm
Yeah i know the price and everything, i meant that if theyve sorted the packaging out so it now has less risk of getting damaged in the post then i'll buy one. plus, i have a bit more money to spend this week than usual and itll go on rubbish otherwise, so imma order it me thinks :)



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PostPosted: Wed Jan 13, 2010 10:04 pm
User avatarGeneralGeneralPosts: 3851Location: USAJoined: Sat Sep 02, 2006 6:56 pm
yeah it was like 40 euros or something to ship to the US...
searched on amazon.co.uk and found it for 100 euros and they're shipping to me was only like 6 or something.

dunno...
still haven't picked one up yet...
especially after all the horror stories i'm hearing.



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PostPosted: Thu Jan 14, 2010 1:58 am
User avatarGeneralGeneralPosts: 6933Location: Scotland UKJoined: Wed May 23, 2007 2:57 pm
NEOREV wrote:
yeah it was like 40 euros or something to ship to the US...
searched on amazon.co.uk and found it for 100 euros and they're shipping to me was only like 6 or something.

dunno...
still haven't picked one up yet...
especially after all the horror stories i'm hearing.


if its from amazon then you've nothing to worry about, i've spent half an hour trying to open there packaging before, its really safe.



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PostPosted: Thu Jan 14, 2010 12:18 pm
User avatarGeneralGeneralPosts: 2862Location: Bristol, UKJoined: Tue Apr 15, 2008 12:58 pm
I ordered one this morning, then it said prepending which aparently meant they recieved no payment, so I tried again and still prepending, then I left it for a while and they'd done a third order which worked, ao I have 3 orders for the damn thing. Luckily I've only been charged once, if I get charged for 2 more later then i'm screwed! But aparently, it's sent for package already, ao that's quick... I wonder when I'll get it. Anyone else in the UL who's ordered it know how long it'll take about? Can't wait to get it, will see if it has this new and improved packaging too :)



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